Overview

The Certified Change Manager - Foundation (CCMF) certification by GAQM introduces the core models, concepts and vocabulary of organisational change management. It is the entry point for professionals who participate in or support change initiatives.

The program covers why change fails, the human response to change, structured change models and the fundamentals of impact assessment and communication.

Course Content

• Individual and organisational change and the change curve
• Structured change-management models and methodologies
• The roles of sponsors, managers and change agents
• Change impact and readiness assessment fundamentals
• Communication and engagement basics in change
• Measuring adoption and sustaining change outcomes

Targeted Audience

• Professionals supporting change initiatives in any function
• HR, project and operations staff involved in transformation
• Team leads whose teams face organisational change
• Candidates preparing for the GAQM CCMF certification

Exam Registration & Certification

The Certified Change Manager - Foundation (CCMF) certification is awarded by the Global Association for Quality Management (GAQM) after passing the corresponding certification examination. As an accredited GAQM test center, our academy handles the exam registration and administration for our candidates.

Each GAQM exam voucher includes two attempts, so candidates who do not pass on the first attempt may retake the exam with their second attempt. Once passed, the certification is valid for life and does not require renewal.

1. Review the certification syllabus and exam objectives.
2. Register for the Certified Change Manager - Foundation (CCMF) exam with our academy and book your preferred exam date and time.
3. Prepare using the recommended study materials, e-course and practice questions.
4. Sit the computer-based exam at our academy (we are an accredited GAQM test center).
5. Pass the exam to earn your GAQM certification, which is valid for life.

GAQM - Certification ›