Certified Professional Supervisor (CPS)
Overview
The Certified Professional Supervisor (CPS) certification by GAQM validates the practical skills of supervision: planning and organising work, directing people, solving problems and communicating effectively.
The program prepares supervisors to manage work and people successfully, acting as the critical bridge between management and frontline staff.
Course Content
- The supervisory role and supervisory responsibilities
- Planning, organising and prioritising work
- Directing, guiding and controlling daily operations
- Effective communication with staff and management
- Training, coaching and developing team members
- Problem-solving, discipline and fair treatment
Targeted Audience
- Supervisors and frontline managers
- Professionals moving into supervisory positions
- Operations staff with people-management duties
- Candidates preparing for the GAQM CPS certification
Exam Registration & Certification
The Certified Professional Supervisor (CPS) certification is awarded by the Global Association for Quality Management (GAQM) after passing the corresponding certification examination. As an accredited GAQM test center, our academy handles the exam registration and administration for our candidates.
Each GAQM exam voucher includes two attempts, so candidates who do not pass on the first attempt may retake the exam with their second attempt. Once passed, the certification is valid for life and does not require renewal.
- Review the certification syllabus and exam objectives.
- Register for the Certified Professional Supervisor (CPS) exam with our academy and book your preferred exam date and time.
- Prepare using the recommended study materials, e-course and practice questions.
- Sit the computer-based exam at our academy (we are an accredited GAQM test center).
- Pass the exam to earn your GAQM certification, which is valid for life.