Certified Information Technology Manager (CITM)
Overview
The Certified Information Technology Manager (CITM) certification by GAQM validates the knowledge needed to lead IT functions effectively: aligning technology with business strategy, managing IT operations and services, and governing IT risk and resources.
The program covers IT strategy, service management, resource and vendor management, and the communication skills that make IT managers effective partners to the business.
Course Content
- IT strategy, planning and business alignment
- IT service management, SLAs and operational excellence
- IT governance, risk, security and compliance
- IT resource, budget and vendor management
- Technology portfolio and project prioritisation
- Communicating with the business and leading IT teams
Targeted Audience
- IT managers and department heads
- ICT professionals moving into management roles
- CIOs and IT leaders who want a recognised credential
- Candidates preparing for the GAQM CITM certification
Exam Registration & Certification
The Certified Information Technology Manager (CITM) certification is awarded by the Global Association for Quality Management (GAQM) after passing the corresponding certification examination. As an accredited GAQM test center, our academy handles the exam registration and administration for our candidates.
Each GAQM exam voucher includes two attempts, so candidates who do not pass on the first attempt may retake the exam with their second attempt. Once passed, the certification is valid for life and does not require renewal.
- Review the certification syllabus and exam objectives.
- Register for the Certified Information Technology Manager (CITM) exam with our academy and book your preferred exam date and time.
- Prepare using the recommended study materials, e-course and practice questions.
- Sit the computer-based exam at our academy (we are an accredited GAQM test center).
- Pass the exam to earn your GAQM certification, which is valid for life.