Certified General Manager (CGM)
Overview
The Certified General Manager (CGM) certification by GAQM is an advanced credential for professionals who lead an entire unit, department or business. It integrates strategy, operations, finance and people leadership into a single management capability.
The program prepares general managers to set direction, allocate resources, build teams and deliver sustainable performance across every function they oversee.
Course Content
- Strategic thinking, business planning and goal alignment
- Financial management and resource allocation across functions
- Operations, quality and performance management
- Leading people: hiring, developing and retaining talent
- Organisational design and change leadership
- Stakeholder management and external relationships
Targeted Audience
- General managers and business unit heads
- Department directors preparing for broader leadership
- Senior functional managers moving into general management
- Candidates preparing for the GAQM CGM certification
Exam Registration & Certification
The Certified General Manager (CGM) certification is awarded by the Global Association for Quality Management (GAQM) after passing the corresponding certification examination. As an accredited GAQM test center, our academy handles the exam registration and administration for our candidates.
Each GAQM exam voucher includes two attempts, so candidates who do not pass on the first attempt may retake the exam with their second attempt. Once passed, the certification is valid for life and does not require renewal.
- Review the certification syllabus and exam objectives.
- Register for the Certified General Manager (CGM) exam with our academy and book your preferred exam date and time.
- Prepare using the recommended study materials, e-course and practice questions.
- Sit the computer-based exam at our academy (we are an accredited GAQM test center).
- Pass the exam to earn your GAQM certification, which is valid for life.